Refund and Returns Policy

Last Updated: 19 September 2024

1. Course Purchases

1.1 Refund Policy for One-Off Course Purchases

• Customers who purchase individual courses from Sports Business Education have the right to return within 14 days of delivery.
• Refund requests must be made in writing through our support system or via email [email protected].
• Refunds will be issued to the original payment method within 7 business days of approval.

2. Subscription Services (Not currently offered)

2.1 Subscription Cancellation Policy

• Customers who subscribe to our auto-renewing subscription service have the option to cancel their subscription at any time.
• Cancellation requests should be made at least 7 days prior to the renewal date to avoid being charged for the subsequent month.
• Customers can cancel their subscription by visiting their account settings on our website or by contacting our customer support.

2.2 Post-Renewal Cancellation Requests

• If a customer wishes to cancel their subscription after it has been renewed for the current month, the request must be made within 14 days of the renewal date.
• Cancellation requests for the current month’s subscription fee will not be eligible for a refund, but the subscription will be canceled for future renewals.

3. Refund Eligibility

3.1 Eligibility for Refunds

• Refunds will only be considered for requests made within the specified timeframes mentioned in sections 1 and 2.
• Refunds are issued based on the original payment method, which may include Stripe, PayPal, or other payment providers.

4. Contact Us

If you have any questions or need assistance with refunds or cancellations, please contact our customer support team at [email protected].

5. Amendments

Sports Business Education reserves the right to update and modify this refund and cancellation policy as needed. Any changes will be effective from the date of the update and will be communicated to customers.

Overview

Contact us at [email protected] for questions related to refunds and returns.