Your privacy matters to us. This policy explains how Sports BE collects, uses, and protects your personal information when you use our website and services.
Personal data, usage data, and technical information
When you enrol in our courses, contact us, or create an account, we may collect the following personal information:
When you visit our website, we automatically collect certain technical data:
Purpose and legal basis for data processing
We use the information we collect for the following purposes:
To provide and manage our training courses, mentorship programmes, and related services.
To respond to your enquiries, send course updates, and provide customer support.
To process transactions securely through our payment partners including Stripe and PayPal.
To analyse usage patterns and improve our website, services, and user experience.
Legal Basis: We process your data based on contractual necessity (to deliver services you've purchased), legitimate interest (to improve our services), and consent (for marketing communications, which you can withdraw at any time).
How we use cookies and similar technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Below is an overview of the types of cookies we use:
Strictly Necessary Cookies
Required for core website functionality such as security, shopping cart, and account access. Cannot be disabled.
Performance & Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous data. We use Google Analytics and similar tools.
Marketing & Advertising Cookies
Used to deliver relevant advertisements and track campaign effectiveness across platforms. You can opt out via your browser settings or our cookie banner.
You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect website functionality.
Who we share your data with and why
We do not sell your personal data to third parties. We may share your information with the following categories of service providers who assist in operating our business:
All third-party providers are bound by data processing agreements and are required to handle your data in accordance with applicable data protection laws. We may also share data when required by law or to protect our legal rights.
How we protect your personal information
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it. These include:
SSL Encryption
All data transmitted via 256-bit SSL encryption
Secure Servers
Data stored on encrypted, monitored servers
Access Controls
Restricted access with multi-factor auth
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest industry standards.
Your data protection rights under GDPR and UK law
Under the UK GDPR and Data Protection Act 2018, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data in certain circumstances.
Right to Restrict Processing
You can request that we limit how we use your data.
Right to Data Portability
You can request your data in a structured, machine-readable format.
Right to Object
You can object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us using the details in Section 8. We will respond to your request within 30 days.